Rental Property Management Platform
An IoT- and AI-enabled platform that automates check-in, access, energy use, and guest communication across a multi-property rental portfolio.
- Client
- Short-stay portfolio operator
- Industry
- Real Estate
The challenge
Operating dozens of short-stay properties manually means coordinating cleaners, lockboxes, utility readings, and guest support across tools that do not talk to each other. The owner needed a single platform that handled the whole post-booking lifecycle.
Our approach
We built a property graph that ties each unit to its smart locks, sensors, vendors, and reservations. Smart-lock provisioning generates time-bound access codes per booking. AI-summarized guest messages and a unified inbox cut response time. Energy and occupancy sensors detect anomalies (unauthorized stays, HVAC left on) and trigger workflows.
The outcome
Operations time per booking dropped meaningfully, smart-lock automation eliminated key handovers, and the owner gained per-property profitability dashboards that previously required spreadsheet exports.
- Manual ops time
- Significantly reduced
- Smart-lock coverage
- 100% of units
- Guest response time
- Faster, automated triage
Project showcased with permission. Some implementation details have been generalized for confidentiality. Where indicated, work was delivered in collaboration with partner engineering teams.
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